Our sizes are based on European standards.

The size does not vary between our models. All our shoes are medium width.

Before ordering, we recommend that you carefully check your size , refer to our size chart and measure your foot, we will recommend the size that suits you.

As our sneakers are produced in limited editions , we cannot guarantee the availability of all sizes in the same edition.

Some special collections can be purchased by pre-order online. Pre-ordered sneakers will be reserved and shipped as soon as they become available. The delivery date will be specified in your delivery confirmation email.

In the event that a color variation does not meet with a favorable reception from the public, we reserve the right not to launch the production of this specific color. This responsible approach aims to ensure that only shoes you will love are made.

If you pre-ordered an item from this specific collection, rest assured that you will receive a full refund.

If your order includes available products and pre-order products, you will receive two separate shipments.

Thank you for your patience, we take the time to do things very carefully to ensure that your 555 experience is the best.

At 555 , we want you to be completely satisfied with your purchase. We remind you that it is possible to make a return or exchange within 14 days of receiving your order.

Returns and exchanges are fully handled by us , subject to validation by our customer service and compliance with the conditions .

For returns, log in to your customer area.

For exchanges, send us a request by filling out the form

For any other questions, please contact us and we will be happy to answer you as soon as possible.

We offer free delivery in mainland France within 5 to 7 working days as soon as your order has been packaged.

Don't worry, we process your return within 7 business days from receiving your request.

We will send you a refund notification as soon as we have issued it.

If in doubt, contact us .

If you wish to ship your order to a country in the European Union, the prices of each item are already inclusive of tax.

If you wish to ship your order to a non-EEC country, the prices of each item do not include VAT. In this case, customs administration costs may be entirely the responsibility of the recipient and may vary at the discretion of customs. These costs are not managed by 555. They will then be invoiced directly by the customs authorities of the country to which the ordered products are shipped.

Purchase on 555 is reserved for private individuals. You will receive the invoice document in the package with the items you ordered.

We cannot modify the billing information entered at the time of ordering, nor issue a new invoice subsequently, as our system is fully automated.

On 555-sneakers.com you buy in complete security.

We use protocols that help secure your data. The connection between your computer or mobile and the payment server is encrypted.

We entrust the security of your payments to Shopify Payments , one of the most efficient systems on the market. They ensure the security and recording of the payment order and the security of the payment itself.

The transaction request is initiated at the time you place an order, whether it is an in-stock or pre-order purchase. What happens next depends on the day of your order and your bank. The delay is generally 1 to 3 days.

We accept all cards, namely: Visa, Mastercard, American Express and credit card.

We cannot offer payment via PayPal, as their solution is unfortunately not compatible with our pre-order system.

To cancel your order, please contact us using this form